iReview Addresses Restaurant Pains

4 min readMay 24, 2023


As an online reputation platform especially geared toward restaurants, addresses the following pains of the industry:

High restaurant failure rate:

The National Restaurant Association estimates a 20% success rate for all restaurants. About 60% of restaurants fail in their first year of operation, and 80% fail within 5 years of opening.

iReview educates restaurant owners about the importance of their online reputation in today’s digital world. By managing negative reviews and accumulating positive ones, can help improve a restaurant’s overall reputation and increase its chances of success. Think Google, Facebook, and Yelp, these platforms are powerhouses in terms of breaking your business. Do you think your restaurant is any different than online dating? No! Customers desire the most desirable +4.5-star restaurants and if your venue is appropriately priced where it seems like a value, customers will flock to your location. Your business needs to at least not fail!

Lack of vision:

According to the Cornell University study “Why Restaurants Fail,” restaurants close because their leadership lacks a clear vision

iReview encourages its restaurant clients to have a clear vision and mission statement for their business. By emphasizing the importance of a strong brand identity, can help restaurant owners make better business decisions that align with their long-term goals. You need to know what is the highest value your restaurant has to offer and expand upon it!

Slow initial profitability:

It takes an average of two years for a new restaurant to turn a profit. Unfortunately, there is a very high restaurant failure rate.

Using iReview means new restaurant locations no longer need to plan and wait through a slow first two years! By helping restaurants manage their online reputation, gets more customers through the door faster, which accelerates their path to profitability. You need to be recognized and successful now!

Low-profit margins:

The average net profit margin for restaurants is reported to range from 2% to 6%

iReview’s full-time job is to improve a restaurant’s brand status. So as the Google star rating of a restaurant improves, so does its power to charge higher prices. With cutthroat, sub-15 % profit margins, restaurants really appreciate the added volume their brand attracts. You need to make more money! Customers don’t know who you are and how great your food tastes for the price offered, if you can’t increase prices, at least you can enjoy more volume!

Common threats:

New restaurants in your neighborhood

Competitor promotions & specials

New menu items (like when Avocado toast came on the scene and breakfast diners didn’t have it on the menu…)

iReview enables restaurants to stay ahead of the competition by providing real-time feedback and insights on everything being said about the business online. Managers can quickly address negative reviews from one central dashboard and admire the accumulation of 5-star ratings thanks to their staff’s hard work. Using iReview are consistently able to outperform their competition in terms of online brand.

Solution: iReview Full Service

Does managing existing pains of the restaurant industry feel too much already that it would be burdensome to add on online reputation management? Do you just want to automate your business? We hear you.

I get it, running a restaurant is no easy feat, and it’s understandable that you may not have the time or confidence to hire someone to do this important aspect of your business. But here’s the thing: your online reputation is crucial in today’s digital age, and neglecting it can have serious consequences. Did you know that just a 0.1 increase in your Google star rating can increase sales by up to 25%? You need to get your Google business star rating up, it’s that important.

Enter iReview’s full-service option. The perfect solution for busy restaurant owners like yourself who want to reap the benefits of a strong online reputation without having to dedicate hours of time and effort to it. Let me tell you a little bit about what you can expect from their service.

First off, iReview manages monthly review requests, which means that an iReview specialist will proactively reach out to your customers and encourage them to leave reviews on sites like Yelp, Google, and Facebook. This not only helps boost your overall online rating, but also shows potential customers that you value their feedback and are actively working to improve your business. also offers review generation automation, which means they’ll automatically collect and publish new reviews for you, saving you the hassle of constantly monitoring your online reputation.

Here’s the kicker — iReview’s full-service crew will leverage your existing communication systems, and seamlessly integrate them with your website, social media, and email marketing efforts. This not only makes the entire marketing operation more efficient, but it also ensures that your customers are consistently reminded to leave reviews and share their experiences with others.

Perhaps the best part of’s full-service option is its team training and support. They’ll work with your staff to ensure they’re equipped to handle customer feedback and understand the importance of maintaining a strong online reputation. If any issues arise, iReviews expert support team is always available to help you navigate the situation.

So there you have it. With’s full-service option, you can enjoy all the benefits of a strong online reputation without having to lift a finger. It’s a win-win situation for both you and your customers. So why wait? Contact today and let them help you take your restaurant to the next level.




iReview is an online rating, review & reputation management company that helps companies get more, quality reviews to help attract more customers.